Customer Feedback

We are very proud and a little embarrassed by the effusiveness of the feedback we have been getting. Rather naively we didn't start actively collecting it at shows until Discover Dogs in London in 2009, but you can see from the text below that our customers (nearly all ladies) have been very kind.

Have we edited the list, absolutely not! But we would like more comments and suggestions for new products. Just to let you know that In the pipeline are larger pack sizes of the wipes and deodorant sprays, but we would welcome all comments. We also have a tendency to be quite dog-centric, but are getting more cat and small animall customers all the time.

Loved the smell of your products. Very effective.
Jules Ballard Salisbury
Smells lovely, leaves coat soft and shiny. Rinses well.
Saw at the Cheshire Show. Had a few of the products before. Fantastic! Brilliant! Great products. Thanks x
The best deodorising wipes I have ever used.
Amanda Hawes
I use the Deodorising Primrose and it works a treat on my hormonal puppy as do the deodorising wipes.
Hello, I was wondering where I can get hold of your products in Australia. I have tried the wipes which I found fantastic but have not been able to get hold of them again.
Dr Lisa Deering
Excellent wipes – only ones I have found to take the grease off my GSD.
I love the wipes – they smell great!! And really useful!
Jo x
Fox poo used to be a nightmare – with Byofresh it’s no big deal – even with an assistance dog who needs to look and smell tip top 100% of the time.
W Morrell.
The deodorising spray is excellent but would like a larger size.
Debbie
Byotrol does work!
Lesley
Fantastic shampoo. It really works.
Ruth
It really works!
Claire
I now have a golden retriever who no longer smells of fox poo!
Janet
This stuff really works! Not only for doggie smells, but other nasty niffs as well. Avoid the others and buy Byofresh. Sends stinky smells away! Recommended by pet shop keeper. Product extremely effective and smells great. Used stain and odour remover and it is really good, also deodorising wipes are great. Highly recommend deodorising wipes. Always took the smell off my dog’s bed, even anal gland smells. Have only used Byofresh for about a month. The results are great and I love the smell. Takes away any dog pee smells and leaves the room smelling really fresh. I buy my Byofresh from Country Clips in Potton Beds.
Sam Spilman, Home Boarding
Absolutely brilliant product. We own a pet shop and sell the products but wouldn’t be without it at home either.
Carol Markham
Aloe Vera brilliant. Makes my Yorkie smell lovely.
L Pardoe
Excellent product, very effective + + + Very good product, lovely smell Fox poo wipes really work. I’ve been using them since Crufts and they´re brilliant! Byofresh stain remover the best stain and odour remover on the market ideal to use on hard floors and carpets magic in a bottle! Very good product. Works very well.
Dear David,
Thanks for your prompt attention to my order. Now I will have a sweet smelling Dandie Dinmont again! Monty loves doing rolly-polies in the fox poo and they are very active in our garden terrible blood curdling yells from the common opposite too! Spring can’t be far away. Cheque enclosed for £14.97. I look forward to trying out the wipes when they are in stock again.
Thanks
Jill Mourber
Dear David,
Thank you so very much for the wonderful “goody bag” of samples you sent me recently.

They really couldn’t have arrived at a more opportune moment as my 9 month old borfder terrier had just come home from a walk, during which he rolled in something obnoxious and was smelling utterly disgusting! I didn’t want to bath him, yet again, so I cleaned him with the wipes. It took 4, but he smelled lovely afterwards. They are such a good size too for giving the dogs a rub down.

I have also used the spray but not, as yet, the shampoo. The post-picking-up-poo hand cleaner is a great idea too.

I shall certainly be buying more Byofresh items and have already passed the message on to some dog owner friends.

Again, thank you so much for your generosity.

With kind regards.
Pat Parsons

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